• Deliver products to clients
  • Ensure that products are well handled and delivered in good condition and in time
  • Extending customer service to Vivo clients by handling clients with professionalism
  • Upselling and cross selling products to clients
  • Giving clients feedback
  • Forwarding any customer complaints and following up to ensure they are solved.
  • Collecting payments from clients, issuing receipts and handing them over to the online store assistant.
  • Maintaining the delivery vehicle and ensuring it is serviced and insured
  • Coordinate with the online store in selling products.


  • Must be a licensed rider (BCE license)
  • Proven track record as a rider
  • High school certificate
  • Able to effectively communicate in Kiswahili and English


Behavioral Competencies

  • Strong interpersonal skills
  • Integrity
  • Positive attitude
  • Enthusiastic and friendly
  • Willingness to learn
  • Responsible

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